Customer Automation Features
Everything you need to automate customer communication workflows reliably
Lead Follow-Up Automation
Automatically follow up with new leads through your defined workflow stages. Guide prospects from initial contact to booking with personalized messaging and timing.
Appointment Management
Handle booking confirmations, appointment reminders, and rescheduling automatically. Reduce no-shows and keep your calendar optimized without manual intervention.
Post-Service Workflows
Automate post-service check-ins, review requests, and feedback collection. Maintain customer relationships and gather testimonials systematically.
Multi-Channel Communication
Reach customers through SMS, email, and messaging platforms from one system. Maintain consistent messaging across all touchpoints with channel-appropriate formatting.
Business-Defined Workflows
Create custom workflow stages that match your business processes. Define success conditions, transition rules, and escalation points that reflect your operations.
Conservative AI Operation
AI operates within your defined boundaries, escalating ambiguous situations instead of making assumptions. Built for reliability and trust, not experimentation.